FAQs
1. HOW DO I ORDER?
Simply choose your product, then click on the "Add to Cart" button and follow the simple steps to complete your order.
We will prepare your order and inform you when you are on your way!
2. HOW LONG WILL IT TAKE TO SHIP MY ORDER?
Orders are normally shipped within 2 to 5 business days. For international orders, transit will take from 1 to 3 weeks.
3. My tracking code does not work.
Tracking numbers may take 1 to 3 days to appear in the carrier system. If the tracking number still doesn’t work in a few days, contact us.
4. I need help with a late order.
Orders are normally shipped within 2 to 5 working days. For international orders, transit will take 1 to 3 weeks.
If your order did not arrive after 15 working days (international), please contact our team, we are happy to help.
5. WHAT KIND OF PAYMENTS DO YOU ACCEPT?
We accept Visa, Mastercard and Stripe.
6. WHEN WILL MY CARD BE CHARGED?
Right after your application was made successfully.
7. HOW SECURE IS MY PERSONAL INFORMATION?
We comply with the highest industry standards to protect your personal information when you make the purchase and payment.
Your credit card information is encrypted during transmission using Secure Socket Layer (SSL) technology, which is widely used on the internet to process payments. Your credit card information is only used to complete the requested transaction and is not stored later.
Simply choose your product, then click on the "Add to Cart" button and follow the simple steps to complete your order.
We will prepare your order and inform you when you are on your way!
2. HOW LONG WILL IT TAKE TO SHIP MY ORDER?
Orders are normally shipped within 2 to 5 business days. For international orders, transit will take from 1 to 3 weeks.
3. My tracking code does not work.
Tracking numbers may take 1 to 3 days to appear in the carrier system. If the tracking number still doesn’t work in a few days, contact us.
4. I need help with a late order.
Orders are normally shipped within 2 to 5 working days. For international orders, transit will take 1 to 3 weeks.
If your order did not arrive after 15 working days (international), please contact our team, we are happy to help.
5. WHAT KIND OF PAYMENTS DO YOU ACCEPT?
We accept Visa, Mastercard and Stripe.
6. WHEN WILL MY CARD BE CHARGED?
Right after your application was made successfully.
7. HOW SECURE IS MY PERSONAL INFORMATION?
We comply with the highest industry standards to protect your personal information when you make the purchase and payment.
Your credit card information is encrypted during transmission using Secure Socket Layer (SSL) technology, which is widely used on the internet to process payments. Your credit card information is only used to complete the requested transaction and is not stored later.