The tracking number is available 1 to 3 days after making the purchase and is sent via the email registered at the time of purchase.

To track, simply click on the link sent in the email or copy the tracking number received, access this page and paste the tracking number in the indicated field.

The consumer must contact our support team via email: support@anpoqe.com, providing the order number and the full name of the person who made the purchase. After that, simply request a "Product Exchange" or "Product Return", and we will respond within 48 hours.

The customer has 7 days from the date of receipt of the merchandise to request an exchange or return by email.

IMPORTANT: Always check your purchase before discarding any item. For the exchange or return request to be accepted, the product must be in its original packaging, with no signs of use or washing, without any damage to the label and accompanied by all accessories.

Refunds (if applicable) are made after the package arrives at our center.

Our sizes are based on the measurement chart that will be shown on the product's main page.

Yes!

We have a policy that allows you to exchange or return your order within 7 days of receiving it, as it is an online purchase.

Your satisfaction is fully guaranteed.